Does Genesis offer free returns? What's their exchange policy?

What's Genesis returns and exchanges policy? Can you return in-store? How many days do you have to return items to Genesis for a full refund? Do I need a receipt to return my item to Genesis? Do items need to be in new condition?
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Knoji Staff
136
Posted Mar 28, 2018

Hang tight, our team of researchers is out looking for the answer to this question now. We're currently researching Genesis's website and FAQ pages as well as other online sources. We'll also try contacting Genesis directly to try to find an answer to this question. Check back in a bit to see if we've found the answer.

In the meantime, please refer to Genesis' website for additional information.

Amazon.com is also offering discounts on select Genesis items on their website.

Update: we've found 15 more rugs stores that currently offer free returns & exchanges and 913 home & garden stores that are offering free returns & exchanges . You can also view all 6,330 stores that offer free returns & exchanges across all categories.

This user rated Genesis's returns & exchanges policies: 0.0
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Rated 3.6 - 5 reviews

About Genesis

Genesis is a smaller rugs company operating the e-commerce site . Genesis sells its products and services in the rugs vertical, offering discounts and promo codes to its customers infrequently. Genesis has good ratings among shoppers on Knoji, with 5 ratings and an average rating of 3.6 stars. Genesis scores decently compared to other brands in the rugs industry, providing 2 e-commerce features to better serve its customers.

Genesis' Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
It appears that Genesis may not offer free returns & exchanges currently. Read full answer >>
Free Shipping:
Yes
Genesis offers free shipping on all qualifying orders. Get free delivery on your order from Genesis, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Maybe
It appears that Genesis may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Genesis may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that Genesis may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that Genesis may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Genesis may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
No
It appears that Genesis may not offer promo codes currently. Read full answer >>
Military Discounts:
Maybe
It appears that Genesis may not offer military discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Genesis may not offer senior discounts currently. Read full answer >>
Customer Service Features
Contact Information:
Maybe
It appears that Genesis may not offer contact information currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Genesis may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Genesis may not offer social media pages currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that Genesis may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
Genesis offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
View all features